Effective Date: March 30, 2025 (Applies to bookings made on or after this date. Previous bookings are subject to the terms in effect at the time of booking.)
By booking a trip with AIM Tanzania Company Limited, you agree to the following terms and conditions. Please read carefully before proceeding.
1. Booking Terms & Conditions
- A non-refundable deposit of $250 per traveler is required to secure a booking.
- The remaining balance must be paid in full no later than 90 days before departure.
- If the balance is not paid by the due date, the booking may be automatically canceled without refund.
- Payments can be made via credit/debit card, bank transfer, or approved online payment platforms.
2. Cancellation & Refund Policy
All cancellations must be submitted in writing via email to AIM Tanzania Company Limited. Refund eligibility is determined based on when the cancellation request is received:
- More than 90 days before departure → 75% refund (excluding deposit).
- 60-89 days before departure → 50% refund (excluding deposit).
- Less than 60 days before departure → No refund.
- Deposits are non-refundable.
- Refunds are processed within up to 90 days from the date of approval.
3. Chargeback & Dispute Policy
- By booking a trip, you agree that all refund and dispute concerns must be handled directly with AIM Tanzania Company Limited before initiating a chargeback.
- Unjustified chargebacks will be reported as fraudulent and may result in legal action.
- Any chargeback filed in violation of this policy may result in a permanent ban from future trips.
4. Trip Modifications & Transfers
- Travelers may request a trip transfer to a different date (subject to availability) up to 60 days before departure.
- Trip modifications may result in additional costs based on updated rates.
5. Liability Waiver
- Travelers assume full responsibility for their personal safety during the trip.
- AIM Tanzania Company Limited is not liable for injuries, illnesses, accidents, or loss of personal belongings.
- Travel insurance is highly recommended to cover unexpected events.
6. Disclaimer – Right to Update Policies
AIM Tanzania Company Limited reserves the right to update these policies at any time. Changes will be posted on our website, and continued use of our services constitutes agreement to the revised terms.
7. Required Forms for Booking
To complete your booking, please download, sign, and submit the required forms by using the links below this message:
- Trip Booking Agreement
- Trip Cancellation & Refund Request Form
- Liability Waiver Form
All completed forms must be signed digitally and emailed to info@aimtanzaniagroup.com.
Acknowledgment & Digital Signature
☐ I acknowledge and agree to the AIM Tanzania Company Limited Terms & Policies.
Signature: ____________________________ Date: __________